Best places: Spas in Roosevelt Park, United States

😠 Customer service 100% terrible. Yesterday, i chose to go to the Muskegon location foe the first time. I asked for a stand up, to tan, and after the guy at the desk gave me the room number magnet without saying anything, I was about to walk away, then remembered I never told him how long I wanted to...

👍👍 Very clean and well laid out. Up to date equipment and excellent amenities. Bright atmosphere in a large area with some nice touches such as the vaulted ceiling and glass doors entering the black card area. 👍👍

😠 What good is a black card membership if you won’t let me use it because you want to leave early? I arrived almost a half hour before the gym closes to use a 10 minute massage chair (which would be done well before closing) and was denied because “some people have been staying too long” Not only is t...

👍👍 Quality of service is outstanding. Friendly and warm environment!

👍👍 Excellent massage and Lisa is not only a sweetie but very professional, polite and conscientious. She regularly checked to make sure the pressure was not too hard or too soft. She listened to and accommodated my personal medical concerns and used a translation app to make sure she thoroughly under...

🫤 The quality of the work is good, but the actual customer service needs improvement. The wait times are long even if you have an appointment. My first visit I waited 2.5 hours and I had an appointment. I was charged $30 for a shellac polish change on my toes, but they gave me 10% off of my total serv...

🫤 I bought a Groupon deal for a facial and was so excited because it was a great price and this spa had great reviews. I was asked to reschedule due to staffing issues which I completely understand and am okay with. Then I texted to confirm the appointment and I received no response. I drove 50 miles...