1
Hanover Tuscan Village
Apartment complex
😠 This has to be the worst possible customer service experience of all time!!! So bad, it’s prompted me to leave my first bad review ever, these people are absolute scum.
Over the summer, my wife and I (grew up locally) were in the process of selling our house and trying to find a new one. However wi...
4.70 (208 reviews)
2
Koz on State
Apartment complex
👍👍 The front manger was very helpful and kind she even offer us a bed for temporary till we get on our feet, Neighbor very friendly and nice.Yes I would definitely recommend this place for family or anybody trying get on there feet.
4.70 (58 reviews)
3
Salem Wood Apartments
Apartment complex
👍👍 It’s a quiet little complex with an awesome location: right around the corner from the Roanoke River Greenway and Main Street’s shopping and restaurants, plus easy access to I-81 and Roanoke. The apartments have all been remodeled and look nice, inside and out. Overall, everything is kept fairly cle...
4.60 (97 reviews)
4
The Grove
Apartment complex
👍👍 Moving in from out of state, they are very communicative and answers any questions I've had. I had a virtual tour and spoke probably over 30 times to the office via email and phone and they have always been kind to me. I am looking forward to renting here.
Edit: Still love it after moving in! Offic...
4.50 (81 reviews)
5
The Jory Apartments
Apartment complex
😐 First, the property management team have all been friendly, approachable, and quick to resolve issues. But, If I had the chance to choose again, I would've gone with the other apartment complex I was considering. I've listed the reasons below...
The pool now has to be reserved and there are only 5...
4.40 (56 reviews)
6
South Block Apartments
Apartment complex
👍👍 After 8 months of no problems, I finally had a couple of maintenance issues come up recently. The whole team was awesome to deal with. From talking with the office to get the tickets open to coming home from work to find everything fixed. I especially want to thank Del and Jim who take great care of...
4.30 (105 reviews)
7
Cornerstone Apartments
Apartment complex
😠 I've been here for 2 months now and love it!!! The only thing I would have to say is a few sketchy neighbors but u get that anywhere. So overall im enjoying my own place!!!
After four years I hate this place. They switched management 3 times. Staff was never consistent. They lost all records of my a...
4.30 (92 reviews)
8
Acero West Salem
Apartment complex
👍👍 Mikayla and the entire team were incredible. My Mom was a resident and recently passed away. They were empathetic and supportive during our Move out process. THIS IS THE BEST PROPERTY IN SALEM! MY MOM LOVED IT HERE! Customer service is above and beyond. I was Regional Manager for a large National co...
4.30 (69 reviews)
9
The Fairway Apartments
Apartment complex
👍👍 Love The Fairway! Upgraded to a 3 bed and it’s so nice! I ain’t moving until I pay for a mortgage ! Management is great & we love the neighborhood events they plan all year long! Pool parties & movie nights are so much fun!!
4.20 (97 reviews)
10
Aspen Grove Apartments
Apartment complex
😠 I lived here for over two years and rarely waste time on writing reviews but it's safe to say that dealing with management here was one of the worst experiences I have ever had. No one was ever in the office, they would not return calls, and almost cost me being able to move into a new complex becau...
4.10 (57 reviews)
11
The Crest Apartments
Apartment complex
😠 I loved this place when we moved in. The only thing I like about these apartments now is the Maintenance. Always on top of things when there is a problem and Jerry is great. They have become WAY overpriced for what they offer. When I voice complaints to the office, they are very nice, however, the...
4.00 (70 reviews)
13
Hawthorne Commons
Apartment complex
😠 Some of these reviews are definitely made by management and it’s obvious. I have seen many people move in, then within weeks they’re moving out. The complex is extremely expensive with nothing included making it twice the expense I had to move out. The apartments are poorly built. A friend of mine w...
4.00 (57 reviews)
14
Princeton Crossing
Apartment complex
😠 I lived here for two years, the neighbourhood is good but the staff are money hungry, they will take all your deposit at the slightest wear that other apartments will overlook. They took my $800 for normal stains on the carpet! never heard that in entire adult life. this is day light robbery.
If yo...
3.90 (60 reviews)
15
The Reserve At Hawk's Ridge
Apartment complex
👍👍 I lived here about a year and a half with no problems. Management was accommodating. I did not have any maintenance issues or issues getting my deposit back. People are friendly and amenities are nice. It is an apartment complex, so there will be issues with hearing your neighbors and dog poop. Ther...
3.80 (120 reviews)
16
Saddle Club Apartments
Apartment complex
😠 This place is horrible. They will treat you completely different if you’re on housing or any low income programs. I moved 3 months early and broke my lease because I couldn’t take it anymore. In return, they sent me a 4,000 bill with such extravagant charges. I left the place clean. Yet I got charge...
3.70 (112 reviews)
17
The View at 777
Apartment building
😠 i moved in here last year & they told me utilities were included, i started out paying $890 for 1bd & 1ba, then at the beginning of the new year, they went into a new management & was told utilities are not included & my rent went up to $1200. They never have anyone over at the office building to he...
3.70 (33 reviews)
19
Sofi at Salem Station
Apartment complex
😠 I was a resident at Sofi. From the day I moved in, the public door used for residents to enter the building was malfunctioning and slamming my bedroom wall. This caused sleep disturbances every time a resident entered or left the building. I have a severe auto-immune disease and having interrupted s...
3.50 (70 reviews)