Best places: Urgent care centers in Shaker Heights, United States

👍👍 It was my first time at this urgent care and I was so impressed! From calling for quick directions when my GPS misdirected me, then the Front Desk Coordinator was so friendly and helpful as well as efficient upon checking me in quickly with a kind smile. They brought me back within in 5-10 minutes...

👍👍 I was seen promptly at my scheduled appointment time. I made the appointment and filled out the required forms online. This septuagenarian loves modern technology. From checkin to checkout, everyone was courteous and helpful. The PA clearly explained my diagnoses and prescribed a medication for 1 of...

😠 The lady at the lab desk inside the waiting room is very rude and they don't know how to coordinate their processes. They have a stand BEHIND the lab line where you are told to wait to check people in but don't bother to tell you that that's where you go instead of to the lab desk so when called you...

👍👍 I was in the area and saw they had a grand opening so decided to stop by. I’m glad I did! They had barrio and Starbucks there which they provided free for everyone and walked me through their facility. I was blown away by the professionalism of everyone there and the modern look and layout of the en...

😠 Unacceptable and very Unprofessional. My son woke up with pink eye so I made sure I was here at 7:15am so that we could possibly be first and get the eyedrops that are normally prescribed for pink eye. The first two employees arrived at 7:50 and as they opened the door at 7:58, they informed me th...

😠 I appreciate that Cleveland Urgent Care states it is their "mission to make high-quality medical care accessible." Unfortunately, that was not my experience. My son and I arrived at Cleveland Urgent Care on April 5 at 7:22 p.m. (posted closing time is 8:00 p.m.) There were two female staff members s...

👍👍 Great, friendly, and compassionate people in the urgent care center at this facility. I don't have a primary care physician, so urgent care visits are typically what I use when something comes up-and this has been the most helpful one I've experienced so far. When I came in with flu-like symptoms, t...

👍👍 Today I took my kids there because of his fever and cough. I was amazed about the service I received. It's far beyond my expectation. I didn't wait long at all even though the office at the time was actually pretty busy. The receptionist, nurse and doctor were super helpful. The whole process s...

😐 Pretty good experiences for many years except that a care worker on the first floor decided to yell at me today because I was trying to use the Patient Only restroom when she decided SHE was going to use it. Had dollar bills pinned to her hospital scrubs. How ghetto with a capital G

😠 Over the years I've been to a lot of urgent care facilities for myself, friends, and family. This is the worst one I have ever been too. The receptionist, nurses , and doctor were all uninviting and cold. Especially the doctor. He wouldn't look my son or I in the eye, wouldn't answer my questions,...

😠 The ladies at the front desk were extremely nice and helpful but the female doctor on the floor was extremely rude and cruel. I had stitches in an intimate place and preferred to see a female doctor for them to be removed, she refused to even look at them. I don’t understand her rude behavior and at...

🫤 Edit: revising to 2 stars because the nurse practitioner was kind, helpful, thorough, and informative. The reception staff is petty, rude, and audacious, they’re the reason for low stars. 2nd bad experience here. Arrived when they opened. Reception and Nurses arrived and sat and gossiped and compla...