1
Mercy-GoHealth Urgent Care
Urgent care center
😠 I recently moved to Springfield and brought my daughter in to be seen here today, mind you I was seen here recently with no issue and loved the service, which is why I brought her. Had no problem with check in or waiting, got in a room rather quickly. The M.A. who brought us to our room was extremel...
4.50 (371 reviews)
3
Mercy-GoHealth Urgent Care
Urgent care center
😠 Well I took my child in......for check for pink eye or allergies.... i was greeted so rude. ... the front clerk was so rude and was asking personally questions so everyone can hear.
Since I didn't wanna tell my address out load so the waiting room people can hear the front clerk person rolled her ey...
4.20 (252 reviews)
4
Care Station Medical Group Springfield
Urgent care center
😠 4 hr wait for a simple cough or text. They do not have enough providers working for this time of the season. Can you imagine being in a doctors office for four hours? That’s really it was four hours and they take walk-in and still don’t have enough providers. City MD has a better flow and they are s...
4.00 (1K reviews)
5
Mercy-GoHealth Urgent Care
Urgent care center
😠 I had an appointment scheduled for today (12/23) at 3:45. I received multiple text reminders of my appointment today and then a “we are almost ready for you” message. I show up at 3:30 and there is a note on the door stating that because of staffing problems they had to close at 2. I would have real...
3.90 (339 reviews)
6
Baystate Convenient Care - Springfield
Urgent care center
😠 Went here at 2:30, they close at 5 and was told their provider was overwhelmed earlier so they aren’t seeing anymore people as of 1:00. Maybe post that somewhere? Its a walk in clinic. Use the boatloads of money you charge to see people to hire more staff and pay them better so you can see patients....
2.90 (66 reviews)
7
Baystate Mason Square Neighborhood Health Center
Medical clinic
😠 Staff are beyond incompetent. They tell you they'll get back to you "at the end of the day" but neglect to tell you they never received the paperwork you sent in to them and therefore have nothing to get back to you about. They'll tell you they'll send you something but fail to inform you they canno...
2.80 (72 reviews)