1
Pointe West Apartment Homes
Apartment building
👍👍 Took a tour with Dave and he was very friendly and made sure all my questions were answered. I signed the lease online and moved in to the remodeled house and so happy to call it home. The apartment is full of friendly people, amazing staff and lot of amenities. My pup lives it here. I especially lo...
4.60 (166 reviews)
2
360 at Jordan West
Apartment complex
😠 Be very aware when renting through 360 at Jordan West. They do not follow Iowa tenant law and violate lease agreements. We had a neighbor that had a dog that barked for hours day and night. We documented, called and emailed the office with videos/complaints of this neighbor. We provided information...
4.30 (72 reviews)
3
The Fountains Apartments
Apartment building
😠 While living in this apartment complex, our puppy tore up an 8-foot section of carpet after she escaped from her kennel while we were gone. We addressed the issue with the Fountains Apartments requesting a quote for the cost of repair so we could use our renter's insurance to cover the cost. After t...
4.20 (118 reviews)
4
Boulder Ridge Apartment Homes
Apartment complex
👍👍 Teressa Kesterson deserves a raise! We were having a very hard time with our application process, and she was amazing every step of the way. All of the management was gone for a conference, and she was handling everything by herself. She always responded very quickly, with phenomenal customer servic...
4.20 (110 reviews)
5
Cascades at Jordan Creek
Apartment complex
👍👍 Cascades became my top choice after thoroughly researching the metro area. I work from home, and it's very quiet throughout the day, and typically during the evenings as well. The fitness center is great and has good quality equipment.
The staff are people lovers. They engage us with different even...
4.20 (69 reviews)
6
Meadow Chase Apartments
Apartment building
👍👍 Had a wonderful 4 years living at this location we just moved out about 2 months ago. The neighbors were all great and friendly had plenty of great conversations. The area is quiet, close to a grocery store and couple of restaurants. We lived in an nonupdated 2 bedroom apartment with washer and drye...
4.10 (34 reviews)
7
The Flats Apartments
Apartment complex
😠 If you have money to burn live here! My son had a short term lease at the Flats over the summer. He left the apartment just as he found it. We put down the deposit and we’re told it would be no problem to get it back. At the time of signing his lease he told the leasing agent the date he would be mo...
4.00 (246 reviews)
8
BelleMeade Apartments
Apartment complex
👍👍 I absolutely LOVE BelleMeade Apartments!!
If you are looking for the highest elevated of living in all of West Des Moines, this is the place to be. The staff there is so kind and genuinely cares about the residents. When I moved in they said "Welcome to the BelleMeade Family" and that is exactly wh...
3.90 (35 reviews)
9
Westwood Apartments
Apartment building
😠 I’m counting down the days until I can leave this place. If you lack communication skills , don’t get a job where you have to communicate with people. We have no water at least once a week, without any warning. I’ve had to take my baby into the cold to go to the store and get bottled water so I coul...
3.70 (37 reviews)
10
Normandy Terrace Apartments
Apartment complex
🫤 The rent is affordable and the maintenance is friendly. The apartments themselves are pretty old. Our appliances were from the 80's and the walls are thin so you can hear neighbors across the a
Hall. Shared vents between upper and lower level floors let's you hear all your neighbors conversations...
3.60 (93 reviews)
11
Mansions At Jordan Creek
Apartment complex
😠 After moving in I quickly realized how bad the maintenance and management was at this place. 2 weeks after moving in our water heater started leaking all over the floor because they covered the drain with the cheap flooring. After submitting multiple tickets and after our carpet was soaked they fixe...
3.60 (58 reviews)
12
Robin Hill Apartments
Apartment building
😠 don't live here.
you'll wait months for maintenance,
you have two options for internet
absolutely abysmal conditions of units / property:
* Ripped carpet in main halls
* Holes in the trim
* Outdated units for pricing of updated interiors
* Constant reek of weed
* Clear neglect of the property as a w...
3.60 (36 reviews)
13
Colonial Village Apartments
Apartment complex
😠 DO NOT MOVE HERE.
God awful.
The apartments look nice on the surface, they need a lot of work done.
Office will not answer the phone for you.
They are only nice when you’re touring and will ignore you after you sign the lease.
Staff is never available and refuses to help with any issues that may ari...
3.50 (76 reviews)
14
Bennett Grand Woods Apartments
Apartment complex
😠 Maintenance was okay. ventilation, even when used proper, in the washer units at Bennett Grand Woods, with the stove, sets off the smoke alarm in the apartment hallway. Negotiate the fees before agreeing, it's a less than 2 business week notice of their default utilities that are considered to be d...
3.50 (43 reviews)
15
Polo Club Apartments
Apartment complex
😠 Do not expect to get your deposit back, no matter how long you live there and how clean you left it. I read plenty of reviews regarding this place nickel and diming residents for everything.
Seriously, do yourself a favor and skip over this place. We are frequent apartment movers due to me being a...
3.30 (67 reviews)
16
Hamlet Apartments
Apartment building
😠 Wish I could give 0 stars this is my last year living here for a total of 5 years. The property and management has been getting worse for the last 2 years and now are completely intolerable. Expect to send certified letters for spotty repairs to be done at a snails pace. horrible neighbors no securi...
3.30 (62 reviews)
17
Country Club Village Apartments
Apartment building
😠 If you want to live where the police show up multiple times a month, other residents litter in the hallways, carpet on the stairs are torn, repairs that arent fully completed, mail theives,
A/C that only cools half the apartment, this is the place for you.
3.20 (59 reviews)
18
Maplewood Townhomes
Townhouse complex
😠 We went to view one of their units today and we’re less than impressed with their management. On the Apartments.com website, they have information listed but when we asked, the deposit was $500 more than listed, in an email I was told utilities were included but was told today they’re not. Was also...
3.20 (34 reviews)
19
Washington Manor
Apartment complex
😠 Worst management ever. They don't care about tenants.
Our AC stopped working for more than 2 weeks(month of May)and no one answers the call at the leasing office. If we stop by at the leasing office they'll say it'll be fixed tomorrow but no one comes to fix it. We went to leasing office on May 4th...
3.20 (32 reviews)
20
Maple Grove Villas
Apartment complex
😠 I used to love living here. Ever since the new management company has taken over it’s been a terrible experience. I can’t ever get anyone to answer emails or answer the phones. The office is locked half the time to stop people from coming in, so if you need anything no one is there to help you. They...
3.00 (87 reviews)