Best places: Medical centers in San Mateo County

😐 I had a convenient, quick appointment for a blood draw. The woman at reception was very curt and rude, however, despite not being very busy. I simply wanted to ask her a few simple questions about checking in and she rudely deflected me to signage and lectured me about how nobody pays attention and...

😠 I was with my mom in emergency room and she's pain was getting worse and worse even though we are among the first ones but they were calling the people who come after us and we waited there for around 3 hours and still they didn’t call us. I think you guys should improve this service. And I recomm...

😠 My partner asked if I could stay (because he saw a sign saying no guests allowed) he was told yes by the nurse — but as soon as they left the room a male security guard asked me to leave to my car. I have no car and told him this. He said it didn’t matter and no alternative was given, “because of Co...

👍👍 What a find! I had to write this review to say how amazing Urban Allure is and I highly recommend their treatments. The staff are friendly, nice, professional, and genuinely kind. Erin, Emily, Stephanie, and Amanda are really incredible. They're knowledgeable and never push you on treatments and...

👍👍 My family member in the area needed skilled nursing and rehab recently and we found Peninsula Post-Acute online. When we called to ask about the facility we were so lucky to have spoken with Michelle and Chello in the admissions department. They took the time to answer all our questions and made us...

👍👍 I work at the SF VA Medical Center and it's hard to balance the line between patient and employee while being seen there, so I transferred my care to the Palo Alto VA Health Care system, which includes Menlo Park. I am nothing but impressed with all aspects of this facility and I have been seen at a...

😠 I will never come back to this hospital. It blows my mind that a state of the art hospital such as this (or at least that's the reputation) would ve so far behind d the times. From their Covid policies, phone systems, and staffing. Also, I have had the reat of my life ruined due to surgeries I recei...

👍👍 Dr. Howard has been my primary doctor for 8 years and she is wonderful. I recently had a UTI and saw Jennifer Deem for urgent care. It was a great experience because Jennifer was right on time and I didn't have to wait at all. The service here was much better compared to other urgent cares in San Ma...

😠 Called for information and after speaking with the receptionist for a bit she transferred me to the manager without informing me. The manager (Sylvia) was rude, interrupted me a few times and kept saying that she created the weight loss program. At the end she asked me how many b12 shots I am going...

😠 I don’t write reviews often, but my experience at this campus had me frustrated enough to do so. We arrived at the campus because my mom was having a medical emergency. The security person / receptionist (who goes by the name Heidi) at the front door stopped my sister and my mom at the door becaus...

😠 Took the chronic pain class which took me about 4 months to get into in the first place. I was really excited because I was thinking that then I would have multiple doctors working together to help me . Ended up getting this Russian dude doctor with a heavy accent who took 5 minutes to look at me Do...

😠 Great for medical care, and you'll need it. Because their billing system is unable to get things straight. This means you'll get massive bills that should have gone to your insurance company. Of course, UCSF billing won't have taken the time to actually talk to your insurance company to understand w...

😠 I am 100% positive I signed the birth certificate in the hallway when I wasn’t allowed to go back in to the delivery ward. Only later to find out through a social worker that my name didn’t appear on the birth certificate. Not to mention a small rude Asian woman with thick square glasses at the chec...

😠 I’ve been suffering with sinus infection so my ENT Dr had me go take the allergy test at this clinic. I go to make an appointment they are three months out. I take the appointment and on the day of my appointment they call me and cancel, cause they don’t take my insurance. Now I can’t have my operat...

👍👍 Its easy for people to write a bad review about the place. But many may not know or care that this is a County Hospital. Not some fancy schmancy Place. With that being said, All the free operations and free care I got here have always been good. The Doctors and Nurses are knowledgeable, not fresh o...

😠 This so called medical center needs to be shut down they are rude and don't care about anyone of color or people in pain at all for that matter. They don't answer phones and when they do my gosh the rudeness, its like you're bothering them and then they eat right in your ear while faking to look up...