Best places: Passport offices in Illinois

😠 This place must be terrible. I live in Virginia, but I ordered from a seller on ebay, and they used this post office to ship the item. The tracking online said that this post office was in possession of the item, but when I called they told me they didn't have it, and that it hadn't been shipped yet...

😠 I was at the post office yesterday and was waited on by Regan. It was a very unpleasant experience. When I walked up to the counter I said hello and she said nothing. She told me that the forms I filled out on the USPS site wouldn't work and that I would have to fill them out by hand. When I told...

😠 EDIT: Ten months later. Same issue as below. This place needs to be SHUT DOWN. It’s completely useless. THOMAS KEY is the Postmaster here. He is the most incredibly rude individual I've ever met in my life. He literally started shouting at me on the phone when I called the post office for help. I've...

😠 I've had run ins with the mailman and the post master. The mail man can't do his job in the rain, snow or if you have a dog. The post master is incompetent and can't do her job or handle customer service. It's never her fault or her postal workers fault. She puts blame on you if something is wrong....

😠 Awful service at this location. Older white lady and Indian lady are very rude. Not helpful or friendly and bad attitudes. The black guy is curt and unpleasant... he seems friendlier towards certain customers but bothered by others. The line is ALWAYS long, and they are very slow. I decided to just...

😠 I went to the Evergreen Park USPS today (8/9/21 at 4pm). There were two African-American women working at the counter. One with a short haircut and one heavyset lady wearing a pink face covering. Unfortunately, I was serviced by the heavier woman who had one of the worst attitudes I’ve experienced a...

😠 I would give zero stars if it was an option. I have Amazon Prime which guarantees two day shipping. For whatever reason, this post office cannot grasp the concept of this. These people deliver packages whenever they feel like it. I was scheduled to have a package delivered yesterday, August 29th. Th...

👍👍 I previously would’ve given this location 1 star, but they seem to have made a leadership change. Tanya, who appears to be the manager, is exceptionally positive, happy, and helpful. Really appreciate her customer-centric approach. I’ve even noticed that other workers are a bit happier. Great work T...

😠 My visit at this post office was HORRIBLE today!! The supervisor on duty today July 23rd was too lazy to check if my package was there or not. The two gentleman that work there are ALWAYS kind and helpful. She needs to be replaced immediately. If you don't want to do your job find another one!!

😠 I have a small business and have been dropping off my orders at this location for over 4 years being the closest one to me. Despite the workers having horrible customer service I had never had an issue with me dropping off my packages in general. Today however the manager at this location decided to...