Best places: Mailing services in Melbourne, Australia

👍👍 Great service and pleasant staff great food and coffee.

👍👍 The staff here have been nothing but helpful and professional towards me and my partner as we had to organise legal documents and needed extra help. Also very positive and uplifting service.

👍👍 100% EXCELLENT SERVICE. My wife and I had passport photos done and passport renewal application lodged in friendly, professional and quick time. The lady who took the photos was so lovely and the Manager was very efficient lodging the renewals. It was a pleasure to come to this very friendly LPO.

😠 Good luck if you come there 15' earlier before they close, no one really care of what you want to do, all they want is to kick you out of the store as quick as possible. I do understand their trading hours but somehow we work office hours and post is closed during wkend, we have no choice to pick up...

😠 Suggest you travel to the next Post Branch if ever you plan to do a Passport Photo. The photo background was found not on white background which does not meet standard. And You will not get your refund for their doggy print

😠 I came into send out a parcel at this post office and the manager was serving another customer at that time. And i dont know why but the manager was so rude to her, the way she spoke is as if she doesnt have the basic experience of customer service. Such a shame. I cant understand how she runs this...

😠 Rudest old man ever，we respect elder people for their behavior rather than the age. He was being so mean and offensive when I complained his delivery driver. And the most funny thing was that he was person who gave me the number for making complain.

😠 The staff name Loan is truly disrespectful and ugly ( not her appearance) I was there to do the passport for myself and my 4 kids. When she look at 1of my kid form she asked "no father?" "Yes and the other 3 too" I said then she SHAKE her head, what is there something wrong with being a single paren...

😠 If I could give no stars I would. These people are so incompetent, I’m surprised they’re still in business. They are rude and have absolutely no social skills whatsoever. If your enquiry is slightly different, or out of standard processes they cannot cope and do nothing to help you resolve the issue...

😠 Rude customer service!!! People want to be greeted with a "Good morning" or the least a " Hello". If you are incapable of a mere " Hello" to your customers,I suggest you work where you dont have to deal with people at all!! Step it up as because of your attitude I drive up to the Somerton Post offic...

😠 I got an email saying my parcel was ready for collection at 11:30am , I went to the post office at 1pm to collect it, the man at the counter ( very dry personality and rude ) told me to come back the next day. I informed him I had received an email saying it was ready for collection, he checked ,he...

😠 The staff there are so rude and arrogant. Australia Post really need to review how this Post Office operates. Will be going to Studfield LPO at least they serve you with a smile and are polite.

😐 Edit under first review For a business you would think the owner would be more polite and not rude. Rang up to see if our delivery was there and basically was rude to me on the phone. Told me it should be there, so I head down with my toddler and then he said “no it isn’t here I said it could be” n...

👍👍 Sandra was amazing!!! She assisted my Land Titled documents. She was very patience, quick at her job and friendly (even during a lunch rush). She also ensure that I had all the right documents and was send through to the right place. Thank you so much.

😠 If I could give zero stars I would. Terrible customer service. Rude and dismissive and they are not interested on helping whatsoever. She basically smirked and scoffed at me the whole time, told her colleagues not to help me when they offered to show me how to do something and then proceeded to say...

😠 I booked an appointment at brimbank post office to have mine and my partners passport done. Brought in all my documents only to be told that I didn't need to fill in an application form I just had to call a number to reapply. So I left and did that only to find out that the lady at the post office w...

😠 Why would you not be open on a Saturday morning for parcel collection ? or have the parcels allocated to parcel lockers ? I work Monday to Friday 9 - 5:30 ... I literally have to take a day off to collect a parcel that is sitting in a random Post office no where near my delivery address... what a jo...

😠 I've been coming to this post office for the past decade. Most of their customer service ladies are rude and simply unprofessional. The guy who is a manager is helpful and nice, wish he was at the front shop more often. I usually avoid this outlet, id rather travel further to Hughesdale or Huntingda...

😐 Most of the staff are friendly, pleasant, and helpful. Some seem rude, and are always grumpy. For example, I recently visited the store to obtain a Passport Renewal Form. I was then told that I had to visit a website to download the form. The woman serving me seemed annoyed explaining this to me....

😠 Dear Management: I have never had a bad experience at this post office until 24/9/22 at 1030am. I highly recommend you doing an internal investigation with your female staff (the one with the Philippine accent). She is clearly not fit for customer service position. She belittles you, tries to th...