Worst rated Mailing services in Melbourne, Australia

😠 Australian Post office delivery people are the most careless and lazy. I ordered my online purchases to be delivered to my office as there is a reception and people all-day, additionally, I put the name of the company in the address to make sure is easier to find but seems like that is not enough be...

😐 Most of the staff are friendly, pleasant, and helpful. Some seem rude, and are always grumpy. For example, I recently visited the store to obtain a Passport Renewal Form. I was then told that I had to visit a website to download the form. The woman serving me seemed annoyed explaining this to me....

😠 I've been coming to this post office for the past decade. Most of their customer service ladies are rude and simply unprofessional. The guy who is a manager is helpful and nice, wish he was at the front shop more often. I usually avoid this outlet, id rather travel further to Hughesdale or Huntingda...

😠 Should have read the reviews like I normally did before selecting this place for Click and Collect from eBay. Not only they failed to notify me of the item’s arrival but the in-store service was just nonexistent, the guy was just rude n more interested in nitpicking rather than helping. So far the c...

😠 Dear Management: I have never had a bad experience at this post office until 24/9/22 at 1030am. I highly recommend you doing an internal investigation with your female staff (the one with the Philippine accent). She is clearly not fit for customer service position. She belittles you, tries to th...

😠 Why would you not be open on a Saturday morning for parcel collection ? or have the parcels allocated to parcel lockers ? I work Monday to Friday 9 - 5:30 ... I literally have to take a day off to collect a parcel that is sitting in a random Post office no where near my delivery address... what a jo...

😠 I booked an appointment at brimbank post office to have mine and my partners passport done. Brought in all my documents only to be told that I didn't need to fill in an application form I just had to call a number to reapply. So I left and did that only to find out that the lady at the post office w...

😠 If I could give zero stars I would. Terrible customer service. Rude and dismissive and they are not interested on helping whatsoever. She basically smirked and scoffed at me the whole time, told her colleagues not to help me when they offered to show me how to do something and then proceeded to say...

👍👍 Sandra was amazing!!! She assisted my Land Titled documents. She was very patience, quick at her job and friendly (even during a lunch rush). She also ensure that I had all the right documents and was send through to the right place. Thank you so much.

😐 Edit under first review For a business you would think the owner would be more polite and not rude. Rang up to see if our delivery was there and basically was rude to me on the phone. Told me it should be there, so I head down with my toddler and then he said “no it isn’t here I said it could be” n...

😠 The staff there are so rude and arrogant. Australia Post really need to review how this Post Office operates. Will be going to Studfield LPO at least they serve you with a smile and are polite.

😠 I got an email saying my parcel was ready for collection at 11:30am , I went to the post office at 1pm to collect it, the man at the counter ( very dry personality and rude ) told me to come back the next day. I informed him I had received an email saying it was ready for collection, he checked ,he...

😠 Rude customer service!!! People want to be greeted with a "Good morning" or the least a " Hello". If you are incapable of a mere " Hello" to your customers,I suggest you work where you dont have to deal with people at all!! Step it up as because of your attitude I drive up to the Somerton Post offic...

😠 Horrible customer service. Not actually sure how the current staff were the best at the interview process to gain employment here. Need to surely get trained on giving better and friendlier service. No wonder Aust post is struggling!!