1
Yardley Green Medical Centre
Public medical center
😠 Trying to call to get an appointment has been a complete nightmare. I've been suffering with severe pains in my back since Friday I could hardly sit or stand. Tried calling the surgery on Tuesday but was told I was no 14 and advised to book online. So I made an online request but to date have receiv...
3.90 (672 reviews)
2
Modality - Handsworth Wood Medical Centre
Public medical center
😠 Terrible GP, the worst I’ve ever had. I can never get through on the phone to book appointments and their econsult has also now been deactivated. I requested a call back a week ago, and I’ve still not heard anything. I have also tried calling at 8am to be told appointments aren’t open and being hung...
1.30 (297 reviews)
3
Lion Health
Public medical center
😠 If it was possible to leave 0 stars I would. Takes forever to speak to someone, last time was a hour on hold, to be told I need to come in to get a new prescription sorted and I needed to phone up again to rebook an appointment when the slots open. So go to the surgery to say a note has been put on...
2.10 (281 reviews)
4
Iridium Medical Practice
Public medical center
🫤 I wish I had a set doctor. Instead of speaking to someone new everytime then repeating you health issues it will make things so much easier for the patient. One of the reception girls are very rude no manners and either needs re training or sacked. Some doctors are rude your lucky to get a 5 minute...
2.80 (213 reviews)
5
St Mary's Surgery
General practitioner
😠 I needed to physically see a doctor to get a proper diagnosis, it's not bad enough to go to hospital but urgent enough that I need to see my GP. I filled out an e-form and I was told I would get a call back by 6.30pm the next day but instead it was 3pm the day after that. When the doctor called me...
2.10 (208 reviews)
6
Bellevue Medical Centre
Public medical center
😠 It's a Hopeless medical Centre. I have been with this GP for more than 20 years, it is getting worse and worse recent 7 to 8 years. It's impossible to book a appointments, I have been called them since last week try to book a appointments. I hold the line for long time, but when finally someone answ...
1.60 (207 reviews)
7
Your Health Partnership - Regis Medical Centre
Public medical center
😠 This practice has become a joke. For 2 days running at 8.01am the anima site has said at capacity try tomorrow. At 8.02 i rang the surgery i was number 80. 55 minutes later i finally speak to someone who surprise surprise says ring back tomorrow !! Its apparently Been at capacity since 18 minutes...
1.50 (201 reviews)
8
Green Lane Medical Centre (Sky Blue Medical Group)
Public medical center
😠 Telephone / reception staff are extremely rude and stuck up, the have no customer services or care for patients.
You spend forever on hold while waiting in a queue to then be told no one can help / no appointments available.
Telephone appointment booked today for emergency appointment - missed the...
3.50 (200 reviews)
9
West Heath Surgery
Public medical center
👍👍 I wanted to place on record our gratitude to Dr Shah and the rest of the team at West Heath Surgery. Yes, it’s true that we sometimes have to wait for appointments or for them to answer the phone, (we always know what number we are in the call queue), but isn’t that true of all surgeries. We now hav...
4.10 (178 reviews)
10
Washwood Heath Health & Wellbeing Centre (Bookings Only)
Public medical center
😠 As a follow up to a 111 call a nurse said I would get a call back from this centre. When I got the call (after around 3h) I immediately went to pick my phone up (was in my pocket) and by the time I had clicked the answer button the call timed out. It was less than 10 seconds from the first ring.
No...
2.50 (171 reviews)
11
Stepping Stones Medical Practice
Public medical center
😠 The most disgraceful surgery in the world… this surgery should not even be allowed 1 star. They are appalling!!
Never get an appointment over the phone.. they lie and say call at 8am but as soon as 8am comes, they take all phones off the hook so they show user busy.. while sit around and natter to e...
1.90 (167 reviews)
12
Reservoir Road Surgery
Public medical center
😠 The worst GP I have ever come across, they toy with your health and give you horrible treatment from reception. It’s a shame the doctors have worked so hard all their lives to be represented by these horrible receptionists. My wife breaks down and is upset every SINGLE time she attempts to contact t...
2.10 (159 reviews)
13
Moseley Avenue Surgery
Public medical center
😠 Most useless surgery ever, called at 8am to get an appointment for my newborn, was on hold for 30 minutes just to be told that there’s no appointments left and to call at 12. Called at 12 and was told by rude receptionist that “the recording says there’s no appointments left for today”, keep in mind...
3.70 (152 reviews)
14
Kingston Crescent Surgery
Public medical center
😐 The receptionist was so rude when I booked in and I asked a question whether I could consult with the physio about my sudden breathing problem. I was told this question would be inappropriate for the physio and it wouldn’t be their remit.. I sat in the reception waiting for my slot and overheard the...
2.00 (151 reviews)
15
Living Well Partnership - Bitterne Park Surgery
Family practice physician
😠 Recent update on the previous review below: I don't really know if this surgery is practicing anymore as everytime we fill in an online consultation and need to be seen by the doctor we get seen at Weston Lane Surgery which is miles away and if someone doesn't own a car is very costly to get there b...
1.70 (146 reviews)
16
Hill Top Road Medical Centre
Public medical center
😠 Are GP surgeries not regulated? How come Hill Top road medical centre gets away with the horrible, very inaccessible service? The staff are so rude and unbearable, it is close to impossible to get through the telephone lines for appointments and when they book telephone appointments, no on calls bac...
2.10 (145 reviews)
17
Health and Beyond - Parkfield Medical Centre
Public medical center
😠 I have been a patient since the surgery opened, the care and compassion that used to be there from all the staff has now sadly disappeared. I'm not a person who will go to the Drs for any little thing but when I need their help I can't get it. This week I have had to telephone the surgery twice to g...
1.50 (144 reviews)
18
Trafalgar Medical Group Practice
Public medical center
😠 If you can get an appointment the doctors are fantastic. However, there is about as much chance of winning the lottery as there is of getting an appointment as each day is a scramble to secure the holy grail of a chance to speak to your GP between 8-815am. After this time the automated messages kick...
2.40 (139 reviews)
19
Shirley Health Partnership
Public medical center
🫤 I have been a patient at this surgery since I was born. Sadly it is getting worse and worse with each passing day. The doctors and nurses are generally good (with a couple of exceptions), hence this is a two star review rather than a one. However, their systems are an absolutely shambles and they ta...
2.30 (132 reviews)
20
Weston Lane Surgery
Public medical center
😠 LIVING WELL PARTNERSHIP!!! It’s not a joke it’s Worse, left without medication three days, given wrong medication GP’s don’t know the history of the Patient. No way of making a Complaint. No two department’s agree with each other. Can’t get to the same person twice. NOT FIT FOR PURPOSE.
Early Febru...
1.70 (130 reviews)