Best places: Car rental agencies in Saugus, United States

👍👍 I really love their customer service, they’ve always been quick and ready to answer my questions. Booking was easy and offered a lot more options for excursions when I went to Turks and Caicos

👍👍 We had a great experience! They were kind, helpful and patient. We ended up getting snow so we were an hour late in returning the car and they gave us a grace period. Afterwards, we asked for a ride to our hotel nearby and the truck broke down. They had another employee come and grab us to take us...

😐 Putting this as three stars because I’m sure this location wasn’t the lone culprit behind my experience, and I have had two very good experiences in the past at this location. I made a reservation on September 1st, 2022 for a Sunday 9 am pick up for today. They were open on sundays at the time from...

👍👍 This is my third time renting from enterprise. Very professional. Hassle free, cars are clean and you can book online and drop it off - off hours or at a different nearby location for free. Compared to zipcar or other app, enterprise is a much better deal.

😠 I rent all the time in framingham there was no cars today so I came to this location . And the guy working was so stuck up and rude. I ended up leaving the process in framingham is so much faster. I mean I’m pretty sure all my info is in there system already

😠 The area this Alamo location is in is extremely sketchy. The building is under construction. they are located on level 9 if you’re looking for them. The lady who assisted me was super nice and professional. Poor thing was alone at the counter. My rental experience was dishonest and jeopardized my sa...

😠 Picking up the vehicle was fine. Returning it was a nightmare. So short staffed at return center. Was told by employee to just leave keys in vehicle console. Vehicle was never scanned and no receipt or e-receipt given. The following day my account still showed as opened even though vehicle had been...

😠 Paid more money to avoid the issues that come with the cheaper rental companies. Received a banged up vehicle that as not well maintained or checked out. Disappointing. Upon checking out of the front gate when picking up the vehicle I asked if they had a vehicle that was in better shape. They said t...

👍 Tried renting for Uber and it was very difficult to get a car or straight forward answers. Young lady at the front desk was not knowledgeable about the product they had and was giving very generalized answers to questions about insurance. My experience here was to stay away from this variables on th...

😠 This place discriminated against me! After I declined a Tesla and a Nissan that very strongly smelled like cigarette smoke (My Clothes smelled like cigarettes hours after I got out of that Nissan) I was told there weren't going to be other cars for at least an hour. The thing is, on our way to the...

😠 I really wish I saw these reviews before I booked with Thrifty. We used Alaska Airlines to book the rental car. I guess there is a reason why they are the cheapest option. We got to the rental counter and it was over an hour wait with the line going down the hallway. And now we came to the pickup ar...