Best places: Diagnostic centers in St. Charles, United States

🫤 First & probably last time here. Appointments do not mean anything, rather they are meant "to hold your spot in line". Expect to wait an additional hour or two beyond your scheduled appointment time (and that is minimum). Signs stating masks are required, but this is not enforced which is concerning...

😠 Extremely poor telephone service, for no reason putting on hold by robot system. Tried different days different times to verify, and it's always, absolutely unnecessary to create this kind of customer experience. Very poor customer service, management should change this new system very soon. A lot m...

👍👍 The staff at Fox Valley imaging truly make it a pleasant experience. They are so friendly and kind and will go out of their way to help/make your experience that much better. The owners personally greeted me and took a genuine interest in what i was saying. I will continue to have my imaging and im...

👍👍 Went in for a Drug Test for work. When you walk in, I didn’t notice anyone at the service window, instead they have an iPad and you check in that way. Big sign next to the window that lets you know about that so you can’t miss it. Name, what are you in for, and date of birth. That’s it you take a se...

😠 AWFUL!!! Checked in @ 2:20pm on the kiosk (as instructed by the sign in the entrance). After checking in you are given an option to wait “outside” and receive a call or text when your turn comes up. I waited outside and never got called in. I walked back in @ 3:45pm and spoke with Mya and Malayna-ne...

👍 It can be hit or miss with the techs, but I do want to say that the last few times I've gone have been a great experience. Cody is one of the best techs they have - he's so patient and kind and made it a great experience for my son. Thank you, Cody! Tip - Take advantage of filling out info online (...

😠 They need to fire this black women receptionist. She refused to take me back for bloodwork even after i was already there waiting for 30min n they still had 30min remaining for close. N she comes out n yell that myself and coworker is alone atm and we can't take you i was like i have been waiting he...