Best places: Urgent care centers in St. Charles, United States

😠 It was the first and last visit to Urgent Kids! The worst experience with Dr. Sheela Jayaram.She misdiagnosis (eye infection) my 2 year old child and prescribed antibiotics! After 3 days of treatment the child had a temperature 104 f And we couldn't reduce it by anything, when we went to the emergen...

😠 This place is a joke. The receptionist is super unprofessional as well. Made an appointment for 11 am. Came at the same time with a woman who has an appointment for 11:15. The receptionist started checking it 11:15 appointment before checking me in. After the checked me in she said the wait time is...

😠 Never did it come to my mind that my 11 month old daughter would be denied care at an urgent care center because we don’t have health insurance. I understand that this is a private clinic, and that they have their own rules. But we were denied care simply because we didn’t have insurance. We stated...

🫤 My advice is to avoid EPIC Urgent care unless you want to deal with EPIC billing problems. Most likely a nefarious double-billing scheme… What seemed like a simple office visit for allergies (no tests, just a few minutes with a doctor) has turned into an EPIC barrage of bill collecting harassment....

🫤 First & probably last time here. Appointments do not mean anything, rather they are meant "to hold your spot in line". Expect to wait an additional hour or two beyond your scheduled appointment time (and that is minimum). Signs stating masks are required, but this is not enforced which is concerning...

😠 We had an appointment for my sons ear infection. We waited over an hour to get in a room, another 45 min to see a very incompetent PA. He tried to lecture me about bacterial infections but literally looked in my sons 1 ear and that’s it. He didn’t check him overall, no blood pressure, mouth, eyes…...

👍👍 I first met Dr. Mo 5 years ago when my daughter began seeing him for her heart. Then, a few years later I put trust in his expertise to help take care of me. Dr. Mo and his staff are very friendly. They take their time to ensure they are doing everything correctly. They all make me feel supported...

👍👍 My whole life is falling apart and I went here for an issue on top of a thousand others. The staff was so kind to me and my two children. Not only the male at the check-in, who was answering the phone, amazing!!!! Also, the girl who did my vitals and it got even better once we saw the doctor. The st...

😠 We are in Schaumburg for 3,5 years. As many times as we wanted service here we did not get it. I brought 11 years old today 15 min before closing, straight from soccer game. She was hit in a head and I wanted them to do concussion test. Nurse told me that they cant help only they can know if they sc...

👍👍 Great staff and Dr's. Quick visit and everyone listens to you. Staff was very concerned about my blood pressure and made sure I was ok to go home. Will go here next time if I can't get into my personal PC.

😠 Be aware if you have good insurance or else you’ll be gone. They have offered me unwanted appointments stating that my reports had some serious conditions which could not be revealed over the phone and I already confirm with front desk before Doctor Visit about co-pay and out of pocket and they said...

👍👍 If I remember correctly, I arrived around 6:30pm...and though there were 2 or 3 other patients waiting, I got my forms done and was registered quickly. There was a wait, and no physician on duty...but they were able to connect me with a video visit with a Physicians Assistant. My problem was diagnos...

👍👍 We have been to a handful of other Urgent Care centers over the years, but my goodness - Physicians Immediate Care FAR exceeded our expectations. I had to take my Mom there a few months back, they were incredible - absolutely incredible - and treated her with so much grace and kindness. I had to tak...

👍👍 The front desk women are sweet, respectful and helpful. This facility really cares about the community. Dr. Khan is always professional, and really wants you to do better. I appreciate him so much . You can feel the genuine care here. Never had a problem or bad vibes. This was a game changer for me...