30 Worst rated Sightseeing tour agencies in the world

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Travel agency

😠 They are scammers! They canceled my retired grandmother's trip HOURS before the trip and they still haven't returned her money. Nor do they answer our repeated claims. We will proceed with legal actions.

1.20 (63 reviews)

Holiday Travel Agency

Sightseeing tour agency

😠 DO NOT BOOK!!!!!!!!! SCAM!!!!!!!!!! We booked 2 tickets from Koh Phangan to Phi Phi with But Different tours for 850baht per person and all seemed good they picked us up on time to take us to the pier and got the ferry which was good and then when dramatically down hill. They use this company calle...

1.80 (119 reviews)

Granada City Tour

Travel agency

😠 Only thing good for it is free wifi which I am using to write this review while waiting, way longer than necessary, non-existent customers in stop points. It's very very bumpy (you might crack a few tooth if you don't pay attention.) It says 15-20 minutes per tour but make it 30-45. There are no h...

2.00 (541 reviews)

CitySights DC

Bus tour agency

😠 THIS IS THE WORST HOP ON HOP OFF EXPERIENCE EVER, NEVER AGAIN! When we purchased the tickets outside the museums the sales-man explained the buses were recurrent every 20 min which is NOT the case, we waited for one of the buses over 30 minutes, the yellow line is a joke! The "guided" night tours ar...

2.10 (248 reviews)

Sunwing Travel Group

Tour operator

😠 Poor customer servie for a service insustry of this size! Do not recommend sunwing. Avoid it by all costs. After 5 hours of delay to get onboard. We got to mexico super late ... our name wasn't on their list so had to wait another 1.5 to 2 hours for them to sort out our 15 min taxi ride !!!! ... lo...

2.20 (478 reviews)

Hop on Hop off s.r.o.

Sightseeing tour agency

😠 I don’t normally leave reviews but if I could leave negative stars I would. This tour company is the biggest scam. They have the most sales people with barely any buses. PREPARE TO WAIT MINIMUM AN HOUR FOR A BUS. Additionally, the map they give you is is terrible you can’t even find the bus stop loc...

2.20 (170 reviews)

City Sightseeing Seattle

Sightseeing tour agency

😠 In Seattle/spaceneedle we had the worst "customer service rep" named Loren. Could not use the tablet, was slapping and banging the tablet reader card, had to use manual hands-on card, could not provide receipts. Technology can be rough but banging on it, in public with customers is embarrassing. She...

2.20 (62 reviews)

Autostradale Viaggi

Travel agency

👍 Not sure why the bad reviews. Booked directly for Milan to Como tour and had the loveliest day. There was confusion in the morning with all the buses and tours but once that was sorted, it was great. Michaela (?) was a fantastic tour guide

2.30 (135 reviews)

City Sightseeing Spain

Sightseeing tour agency

😠 Worst experience ever in Spain. I would give it a -1 star if I could. My husband and I visited Barcelona, Valencia, Granada, Cordoba, Madrid, San Lorenzo el Escorial, and Sevilla. This was the worst company I encountered during all my travels. Stay away from it. We bought a voucher for this service...

2.30 (68 reviews)

ESKİŞEHİR METRO TURİZM

Sightseeing tour agency

🫤 Whenever I call, they don't answer that phone, just a phone number written just like that.

2.30 (50 reviews)

Tren Turístico Santiago

Sightseeing tour agency

😠 Worst touristic train EVER!! A shame it is provided by the Tourist office. It takes you to the university campus and modern areas ...any interest in that? Doubt it! No info at all on the headphones. A real rip off! Friendly and kind staff though.

2.40 (435 reviews)

Nexus Tours

Sightseeing tour agency

😠 Very disappointed with the combo adventure tour including the monkeys and side by side. These "boogies" are unsafe and should be pulled for safety. Multiples units broke down or ran terrible. Ours was one that blew resulting in my husband's leg getting burned. Our bike had minimal breaks also!!!! We...

2.50 (335 reviews)

Soutchai Travel Agent in Vientiane, Laos

Travel agency

😠 Can only echo what has already been said. We were told 11:30 pick up, they came late that we missed our bus. They put us on a sleeper bus (significantly worse than the minivan we had paid for) which then broke down 3 times. We arrived 8 hrs later than expected and completely ruined us for the next d...

2.60 (174 reviews)

Ngabe Tours

Sightseeing tour agency

😠 They promised we would go to Red Frog beach, but we didn't. They also offered $5 extra to include beers for the trip, which they didn't provide and therefore I had to buy beers I already paid for. When I pointed it out, they said they did include the beers, which was obviously not true since I had t...

2.60 (151 reviews)

Global Experiences Tours Agencia Operadora de Turismo

Sightseeing tour agency

😠 Do not book the four island tour from this agency. The tour guides threw our trash from dinner directly onto the beach (see attached photos) rather than putting it into any kind of container/trashcan. I was dumbfounded. That alone would be enough for me to give them one star, but they were also dis...

2.60 (50 reviews)

Thrillophilia Travel

Sightseeing tour agency

😠 Pathetic service so far. Have paid for super deluxe rates just to be put in standard rooms Trip coordinator keeps saying that the operations team aren't responding due to xyz reasons. Wouldn't recommend them Below photos are from the so called super deluxe bathroom which is their highest available p...

2.70 (2.4K reviews)

Aloha VIP Tours Inc

Sightseeing tour agency

😠 These people are totally unprofessional, we have called them several times, sent them web enquire and emails because Costco travels has recommended us to use their services. Booking agent was supposed to call us to book activities and they have called us on the last day of our Hawaii vacation. We e...

2.70 (172 reviews)

Balıkesir Uludağ Turizm Genel Müdürlük

Travel agency

😠 I could not reach him even though I called many times in a period of about ten hours (from 11 at night to nine in the morning). There is only the sound of the phone not dropped. Is it normal for it to be down for this long? Communication is a big problem.

2.70 (111 reviews)

GRAND BOAT LİNE BOSPHORUS CRUISE TOUR

Sightseeing tour agency

👍👍 By far the best tour I went on while in Istanbul. We weren't even planning on doing a Bosphorus tour that day but we saw the scout while visiting the Blue Mosque and we decided to go for it. We were taken to the port which was about a 10 minute walk. It was a 2 hour tour and it was so chill, we sat...

2.70 (83 reviews)

Phuket Airport Transfer

Airport shuttle service

2.70 (53 reviews)

Gray Line Sightseeing Frankfurt

Sightseeing tour agency

Long-standing tour company chain offering a variety of city tours by bus throughout North America.

2.80 (306 reviews)

City Sightseeing Seville

Sightseeing tour agency

😠 Absolutely abismal service from this company. I know Seville is a busy place, and the military demonstration disrupted thier service (totally understand when the city shuts streets and this is out of the operators hands), but the simple fact remains that this is just not enough buses for the sheer v...

2.80 (296 reviews)

Weekend In Italy

Sightseeing tour agency

😠 This is a scam company! They canceled my 4 tickets to vatican museum 5 days before. They said refund takes 8-10 weeks (that is obviously a joke). After 12 weeks i still did not receive anything. Stay far away from this company if you don't want to loose your money. How is it possible that after so...

2.80 (227 reviews)

Namaste Wayanad Office

Tour operator

😠 We had really bad experience with namaste wayanad. we had had paid Rs 6000 to them as advance and they did not refund the amount even after calling continuously for a month .. past few weeks they are not even picking up the phone. this is a fraud trip co ordinators. do not fall into their trap , u w...

2.80 (101 reviews)

Roberts Hawaii Tours & Transportation (Maui)

Tour agency

😠 The driver we had was the only thing good about this place of business. There was water dropping from the roof above me and my wife while traveling on this 1 hour drive. After the drive the company refused to deliver the services promised. We paid $60.00 for a round trip at the airport, and they too...

2.80 (58 reviews)

Aigle voyages

Tour agency

😠 CATASTROPHE du tout début à la toute fin. Les responsables de l'agence sont des charlatans et des menteurs. Pour une Omra, on a un hôtel à prêt de 4km du Haram et monsieur Drame qui gère l'agence persiste à dire que c'est faisable en 20 minutes à pied par n'importe qui. La zone dans laquelle se s...

2.80 (50 reviews)

City Sightseeing

Sightseeing tour agency

😠 Do not even consider taking this tour, its bad generally but holiday period don't imagine you can get a seat on a bus without first committing a large portion of your life and sanity to standing in a hot queue. Severe delays on the two main lines, red line cancelled over the busiest weekend and no...

$$ $$

2.90 (514 reviews)

Gray Line Miami

Tour operator

Long-standing tour company chain offering a variety of city tours by bus throughout North America.

2.90 (171 reviews)

India Tours and Travels

Travel agency

😠 Not up to expectation....never choose and following pics were taken during the trip from Bangalore to Mysore road, suddenly tyre bursted with noise... wasted 1 hour, also rash driving.. inconvenience..so I suggest you people to never get a bad experience like us by choosing Indian tours and travels...

2.90 (154 reviews)

Tours Cancún Suaste

Sightseeing tour agency

😠 BEWARE! Do not waste your money with these people. Lots of promises, all lies! Completely unorganized. Spent over half the tour day waiting around, no beach time as promised, their idea of snacks was 3 cucumber slices while the workers ate everything else, rum punch and other beverages all day =...

2.90 (124 reviews)

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30 Worst rated Sightseeing tour agencies in the world

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