30 Worst rated Tour agencies in the world

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Tour operator

😠 My family and I have been availing tour services from MMT for over 10 years now. Currently we are on a tour to Cambodia and Vietnam and thoroughly dissapointed in the service provider. Not only have they delayed Visa and not been attentive to our needs prior to our tour. But during the tour they hav...

1.50 (260 reviews)

Santorini Donkey

Tour agency

😠 I was there 2 weeks ago. I didn't ride them but I saw them and they looked depressed. I understand that in the past they played a vital role for the people. But using and mistreating them for amusement is bad.

1.60 (494 reviews)

Sunwing

Tour agency

😠 The worst experience ever, reserved a price for a destination wedding my friends were having is August (it's currently January). Things happened and the wedding got cancelled. So instead of refunding us the cost they tell us they can only credit us! I DO NOT WANT CREDIR SINCE I NEVER PLAN ON FLYING...

1.80 (175 reviews)

Thrillophilia

Travel agency

😠 This company is conducting fraudulent and very inappropriate business. We travelled from the USA to India and booked a 6 day tour in Ladakh. 2 days before the tour, they cancelled and refuse to refund us. They offered to give us the tour next year but we cannot just fly to India from the US at a lat...

1.90 (56 reviews)

Discover Qatar

Corporate office

😠 Really very bad experience with the hotel and qatar discover. Specially the Swiss-Belhotel as there was no room available on the time of my arrival 👍 even after booking it 1 month early... As the hotel was blaming on qatar discover and qatar discover blaming on hotel service I didn't know what to s...

2.00 (280 reviews)

Nordrhein travel and bus service GmbH

Bus charter

😠 Nordrhein Travel & Bus service GmbH simply cannot be trusted. No punctuality, unreliable, not serious, no real responsibility for customers, poor response by phone and anonymous in their emails. In case of an emergency, no one can reach you. It is a disaster. The services we booked didn't work at al...

2.00 (120 reviews)

Incredible India Tour

Tour agency

😠 A tuk tuk driver took us here insisting we should learn about the flexible rail passes. The agent used a number of deceptive practices, said electronic payment was impossible, and that we needed a cash deposit of $200 USD immediately to secure any chance of booking limited tickets. To us this seemed...

2.00 (56 reviews)

CitySights DC

Bus tour agency

😠 THIS IS THE WORST HOP ON HOP OFF EXPERIENCE EVER, NEVER AGAIN! When we purchased the tickets outside the museums the sales-man explained the buses were recurrent every 20 min which is NOT the case, we waited for one of the buses over 30 minutes, the yellow line is a joke! The "guided" night tours ar...

2.10 (248 reviews)

Thrillophilia

Tour agency

2.10 (107 reviews)

Hop on Hop off s.r.o.

Sightseeing tour agency

😠 I don’t normally leave reviews but if I could leave negative stars I would. This tour company is the biggest scam. They have the most sales people with barely any buses. PREPARE TO WAIT MINIMUM AN HOUR FOR A BUS. Additionally, the map they give you is is terrible you can’t even find the bus stop loc...

2.20 (170 reviews)

Amigo Tours Spain

Tour agency

😠 I made a reservation for La Sagrada Familia we arrived late due to the wrong maps on the location on the reservation we couldn’t meet the guide. I called the office to postpone my trip or make it the next day but they were not helpful. Furthermore I sent multiple reminders ( three reminders by emai...

2.30 (145 reviews)

Ashok Tour & Travels

Travel agency

😠 Bus timing was 2pm and it got delayed by an hour. Bus took so many stops to pick up and there were no seat allotment u have to run n grab the seat and after an hour at 4pm they took break for lunch. Very poor management, bus condition also not good. Time management is zero. We reached Delhi at 8.15...

2.40 (1.4K reviews)

305 Miami tours

Tour agency

😠 6 friends and I went to this place to rent jet skis for a bachelor party. This turned into an over 5 hour nightmare, including part of a whole other day. Jet skis did not work, there were countless levels of employees that had to be talked to, all of which were unprofessional. While out with the jet...

2.40 (69 reviews)

City sightseeing Prague Hop On - Hop off

Tour agency

😠 Never had such a bad experience on a tour. The Prague Bus tours is a far far better customer experienced and with sufficient bus frequency to handle the flow of customers. Reimbursement was reclaimed on the following day at the head offices. File is closed.

2.50 (638 reviews)

Yellow Bus Tours — Porto

Tour agency

😠 Exceptionally badly organized. 20 min sat in the sun waiting at a stop for the bus tour to start is just unacceptable. Aside from the awful waiting times, the actually content of the audio guide is absolute rubbish, unless you like Portuguese folk music playing 90% of time (if you are, you are in f...

2.50 (599 reviews)

Blue Beach Tours

Tour agency

😠 Worst experience. V v rude behaviour with tourists. I think they should knw the basic ethics how to deal n talk with people. They are shouting on cals n block the number of tourist who message them for information. They should be ban for their rude behaviour. Kindly learn some manners how to talk wi...

2.50 (76 reviews)

Cityrama Gray Line Portugal

Bus tour agency

Long-standing tour company chain offering a variety of city tours by bus throughout North America.

2.60 (898 reviews)

Soutchai Travel Agent in Vientiane, Laos

Travel agency

😠 Can only echo what has already been said. We were told 11:30 pick up, they came late that we missed our bus. They put us on a sleeper bus (significantly worse than the minivan we had paid for) which then broke down 3 times. We arrived 8 hrs later than expected and completely ruined us for the next d...

2.60 (174 reviews)

GEM Voyages

Tour agency

😠 Very bad agency! No service. I wanted to make a reservation on the spot and I was told the trip will not take place, but they will call me tomorrow if it takes place. And then I was told the trip is full now. Such a mistake must not happen! Beware of this agency!!!

2.60 (99 reviews)

India View Travel

Tour agency

😠 Third class agency with third class agents. Especially agent named Gopal and his boss I believe Amit. They ask for full payment before your package and will give you bad services. Fake offers with bad services with bad quality hotels and travel services. Better to book your on your own. You can emai...

2.60 (60 reviews)

PT Bagus Holidays Taxi ( Tour & Travel )

Tour agency

2.60 (59 reviews)

World of Dinner GmbH & Co. KG

Tour agency

😠 The event in Frankfurt was canceled “for organizational reasons”. Despite requests made several times (by email and by telephone) for a refund of the ticket prices paid (almost €400 in total), there has been no response to date. You initially wait on hold on the phone for a long time before finally...

2.70 (212 reviews)

Aloha VIP Tours Inc

Sightseeing tour agency

😠 These people are totally unprofessional, we have called them several times, sent them web enquire and emails because Costco travels has recommended us to use their services. Booking agent was supposed to call us to book activities and they have called us on the last day of our Hawaii vacation. We e...

2.70 (172 reviews)

Balıkesir Uludağ Turizm Genel Müdürlük

Travel agency

😠 I could not reach him even though I called many times in a period of about ten hours (from 11 at night to nine in the morning). There is only the sound of the phone not dropped. Is it normal for it to be down for this long? Communication is a big problem.

2.70 (111 reviews)

East West Tourist Corporation

Travel agency

😠 These people have no decency to talk to their customers.. girls or ladies travelling alone not safe .. staff themself r worst.. I wish I could rate them double zero

2.70 (85 reviews)

Komitla Tours & Travels

Tour agency

😠 Travelling at present in Rapid Bus (Komitla Service), 2+2 Push Back , Bud Bugs are Every where , No proper Response From Staff, Told to Stop for Any Spary no Staff came to check out, Really Experiencing Now. Getting Irritations Due to this Bed bugs on My body. really In Horrible Situation.

2.70 (62 reviews)

Incredible Bharat Tourism™

Tour agency

👍 Honest review for Delhi Darshan one day sight seeing trip. I read many bad reviews and was worried because I was sending my mother alone for sightseeing. But it was safe and she liked the experience Bus was good and AC was funtional. The incharge person guided well with pick up and drop. However I...

2.80 (258 reviews)

Thapar International

Airline ticket agency

😠 Thapar international a fraud and fake ticketing agency in Patiala in front of Dukhnivaran Sahib Gurudwara. My name is SIMRANJEET Singh, (New Zealand - citizen) came to India . We bought 3 +1 infant return ticket from Thapar International Patiala on 24 sep 2022, On the day of our flight, we were all...

2.80 (91 reviews)

R-Tours

Tour agency

👍👍 We took 2 tours around Montenegro. I recommend everyone to take the “Heart of Montenegro” - a visit to historical places and the “Grand Canyons” - a visit to the mountainous areas of northern Montenegro. We were pleased with both tours, guides, drivers and buses. This company was also responsible fo...

2.80 (76 reviews)

Roberts Hawaii Tours & Transportation (Maui)

Tour agency

😠 The driver we had was the only thing good about this place of business. There was water dropping from the roof above me and my wife while traveling on this 1 hour drive. After the drive the company refused to deliver the services promised. We paid $60.00 for a round trip at the airport, and they too...

2.80 (58 reviews)

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30 Worst rated Tour agencies in the world

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