Best places: Sofa stores in Canada

😠 The manager is very rude, she didn’t seem to care at all if you bought furniture or not! lost my business that’s for sure!

😠 I ordered a 3 seater couch on Dec 2021, and paid a deposit. They told me it will be ready for March 2022. I called many times on the status of my couch in March and the date was pushed back 4 times. They provided with a loaner couch which was very dirty. They delivered the couch today but the delive...

👍👍 Shoutout to Alex for helping me pick a new rug for my space. He was super knowledgeable about various materials, designs and what would be right for my space. Super honest about promotions, floor models and when I would be able to get the best price. Also really knows all the herman miller furniture...

👍👍 Wonderful experience with Kent at Designform Furnishings Canada. His showroom is worth the drive out at Port Moody with beautiful selection for sectionals and coffee tables. When our delivery had a defect, Kent came all the way back with new replacements the same day. Our family really appreciates y...

😠 Note: this is a review of EQ3 product not this store specifically. 3 bed slats broke over a little over a year, from sitting on the bed (normal weight) and customer service responded the weight has to be distributed evenly, meaning this bed can only be lied on? IKEA slats performed much better.

😠 purchased a Nixon couch from Urban Barn in Etobicoke. Received March 1st, and your product catastrophically broke on its first use; the frame broke in half. If you stood by your products you would have rectified this immediately. Instead you have been giving me the run around for 2 weeks. Now your c...

👍👍 Amazing customer service! They reply quick emails. I'm grateful for this team helping me out my enquiry even though I purchased my sofa in the Woodbridge store. Worst there. I highly recommend people to drive further to New Market to purchase anything at Urban Barn. Great team work ! I'm highly sat...

👍👍 Had the most amazing experience this past week shopping at the Vaudreuil location! My sales associate was by far the nicest person ever (not pushy and extremely knowledgeable)! Beautiful stuff at the store and will definitely go back for more things! Products are well made and Canadian! Can't wait t...

😠 I’m so disappointed. I’ve been a loyal customer of this store for many years. I love urban barn but this specific store has always made a great impression with their service and care. This doesn’t seem to be the case anymore. I ordered two paintings that were supposed to be delivered within a week (...

👍👍 I would like to say that your service amazed me. Thank you to the team for the excellent service you provided with the purchase of my table. I have certainly recommended "Our Furniture" to my friends .

😠 I never leave any reviews, but the customer service is terrible! I bought a dining table, and they were supposed to deliver it on a specific day so I took the day off to make sure I was present for the delivery. They had the wrong address and when I realized the mistake they made I called the store...

Retail chain with a variety of signature home furniture, decor, & accessories.

😠 Bought a couch and ottoman $4000 It was delivered When we got it up stairs we discovered that no holes had been drilled to screw in the feet! Plus the washers that were sent for the feet were to small ! I Put in my complaint a few weeks ago and was told the issue would dealt with . Sent a message fo...

Retail chain with a variety of signature home furniture, decor, & accessories.

😠 I purchased a Renfrew Leather Sofa in Tan color (The sofa comes only in 2 colors; Tan and Gray). The color of the sofa they had on display, was clearly different (lighter and more neutral) than the leather swatch they had for the sofa. I liked the color of the display sofa itself, and Not the swatc...

👍👍 Nice store with several options in furniture. Prices are ok and the staff is attentive and very kind. You may find a lot of cool decorations for your place, that will be giving a great touch.

😐 Generally speaking, I love the items I purchase from Urban Barn and it is always a pleasure to go into the store. Whether I have purchased an end table, a duvet, a pillow or a frame, they have all had a unique but well made quality. The problem is with the on-line purchasing which has happened a l...