Worst rated Diagnostic centers in Australia

😠 Worst place to go for Xray,have been told to wait for 20 to 30 minutes for an Xray but guess what after waiting for 70 minutes,Receptionist still could not give me a time frame. When confronted,she was like oh that was only estimated time. Took my referral letter and walk away. Never going back

😠 I did MRI head including orbit with contrast in I-MED radiology and the report came abnormal. Due to that, I went to GV health and the doctors in GV health emergency department checked me and gone through series of procedures and they decided to take another MRI. They did my whole body MRI including...

😠 I called last week to book an appointment as I was told by my midwife to do so. I am 28 weeks pregnant and was required to do fasting. But when I got in touch with their staff I was told my tests does not require it and it is 1st come 1st serve basis only. I came in yesterday really early and there...

😠 I contacted your company prior to you receiving my blood sample to let you know not to proceed with the NIPT test as we had just found out our baby's heart stopped beating 4 weeks ago. I spoke to several people and was told to send an email, which I did immediately. Yet each day last week I got dail...

😠 Had our 20 week scan for our first baby last week here. Terrible ultrasound experience. The receptionists were great however the lady who conducted the ultrasound was so rude. We received no introduction or even a simple “hi how are you”. I was told straight away “lay down on the bed, shoes on, clos...

😠 Today I witnessed something that is truly disgusting. The receptionist (large lady with spiky hair) was attending a Muslim lady. She was trying to make an appointment for an ultrasound and the receptionist got hysterical and said she would not make an appointment as the muslim lady didn’t speak Engl...

😠 Having an on-line booking system where your appointment is booked by an operator who does not work at the centre that you are booked to visit DOESN’T WORK! I live in Cohuna Victoria and was given an 8.20am appointment for a CT Scan at Echuca Radiology some 65kms away. I get over to Echuca to find...

😠 i made an appointment and they just changed that 3 times for me(dont know wether there will be a 4th time..) with reasons"we just have to change that" and pretty rude attitute. was suppose to do my ultrasound on a thursday, then to friday, then change me to next tuesday. its kind of an urgent ultras...

😐 There is only PNE pathplogy collector here. So it means the waiting rime is longer than I expected.

😠 I had my first Ultrasound today ,the lady was so rude and made me feel like i was an inconvenience the entire time i was there! This was supposed to be a special moment for me and my partner and it was completely ruined by her poor service and bad customer skills.

😠 Rude, arrogant and unprofessional. First question I’m asked by the “lady” who was supposed to be my ultrasound “WHAT HAVE YOU GOT?” - excuse me that’s why I’m here. Totally unprofessional and unreasonable!!! Find better staff and learn some compassion - Your Sonographer staff - Asian lady was good -...

😠 Absolutely appalling customer service in regards to answering their phones because they simply don't. Is anyone actually in attendance in reception to answer calls? Going by other reviews, it would appear not.

😠 I sent through my refferal and also called them to discuss my refferal directly and arrange an appointment. They refused to listen to me about why i cannot have a mammogram on a number of occasions. The receptionist then made rude comments about the reffering doctor and the details on my refferal. I...

😠 Came here with a referral to ultrasound my right wrist. My 20 second consultation focused on the left wrist. When I questioned this he said he liked to ultrasound both to "compare". He then proceeded to charge me double for looking at both wrists.

😠 Don't do your international RT PCR with Douglas. I booked in advance and they turned me down in their 199 coxs road saying they don't do international testing here. I went out and called Sonic customer service and the operator said that they do international testing so they sent me back in. The rec...

😠 What has happened to our radiology services in Albany.. rung 3 times for enquires each time have hung up after 35mins.. still unable to get through… OUTRAGEOUS situation

🫤 Coffs Harbour I-Med if i could split this rating between the professional staff I would probably make it: 4 -5 Stars for the Ultra sound technician 0-1 star for the switchboard/administration. When I first made my booking the women that answered the phone was curt bordering on rude. I was clearly s...