Worst rated Medical diagnostic imaging centers in Australia

😠 3 hours in so much pain waiting on Sunday gone for the only Dr there and at least 15 waiting too is ridiculous and I’m sure is in contravention of running a decent practice- They make mistakes and don’t seem to care - one Dr neglected a simple fact. But it’s time for us to find somewhere else!!! On...

😠 Worst place to go for Xray,have been told to wait for 20 to 30 minutes for an Xray but guess what after waiting for 70 minutes,Receptionist still could not give me a time frame. When confronted,she was like oh that was only estimated time. Took my referral letter and walk away. Never going back

😠 I did MRI head including orbit with contrast in I-MED radiology and the report came abnormal. Due to that, I went to GV health and the doctors in GV health emergency department checked me and gone through series of procedures and they decided to take another MRI. They did my whole body MRI including...

😠 Would not even give this place 1 star. Receptionist are rude have no sense of customer service what so ever and need to be trained on how to do their jobs. The doctors are nice however have no idea what they are doing and are so quick to get you in and out, they don’t care to actually help you. Wait...

🫤 Lack of staff for xray, saw people turned away even though they called earlier and was told it's ok to just come in. Probably better if appointment system is put in place for x-ray. Also why the change with the film and that we have to pay now. At least allow us to get the digital copy emailed to pa...

😠 I came in to get an OPG done. A process that does not take more than 2 minutes. I brought in a written referral. To which the receptionist told me she did not have on in the system. She then contacted the clinic that referred me and told me to wait outside. After waiting for around 10 minutes I went...

😠 Showed up at 1:10, receptionist says lunch break come back at 1:45... came back and had a seat after handing in my paper, waited another 55 minutes till 2:40 to have the 3 other people and myself told to leave and go to another site due to IT issues. Absolute waste of time, if your having issues, p...

😠 They never pick up the phone!!! Have tried multiple times on different dates to book appointments, but it continues to ring and the response is always "please stay on the line and we'll be with you shortly..." then it continues to ring, until it eventually hangs up on you 10/15min later. It seems...

😠 My son passed away under particularly tragic circumstances and I was suffering depression and Migraines. I went to get a script for some headache tablets which Dr Farag gave me. (it probably took up about 2 minutes of his time) I then said I wanted to discuss an anti depressant as my life was just...

😠 Should have read the reviews before booking. I have dealt with lots of medical staff working about 10 years in healthcare. Had an ultrasound and the staff member was the rudest and coldest individual I have ever encountered. Abrupt, rude, borderline aggressive and clearly no positive communication s...

😠 Had our 20 week scan for our first baby last week here. Terrible ultrasound experience. The receptionists were great however the lady who conducted the ultrasound was so rude. We received no introduction or even a simple “hi how are you”. I was told straight away “lay down on the bed, shoes on, clos...

😠 Absolutely disgusting service. My family have been visiting this clinic for two years no and we have never waited less than three hours to be seen. Terrible management, they don’t seem to care about their patients in the slightest. Some doctors are really good, but because of the terrible management...

😠 Walked in for 1.20 appointment. Person in front of me was told to quickly fill out their paperwork as they were late. Reception staff ridiculously short and rude. At 2 I asked how much longer before I was seen as need to pick my kids up. Receptionist came back and said they were going to be at least...

😠 Today I witnessed something that is truly disgusting. The receptionist (large lady with spiky hair) was attending a Muslim lady. She was trying to make an appointment for an ultrasound and the receptionist got hysterical and said she would not make an appointment as the muslim lady didn’t speak Engl...

😠 The receptionist is horrible. I can’t believe they have signs up saying please be respectful to staff but they have the audacity to be so rude to customers for no reason?? I’ve been to apex Bunbury 3 times for my daughter which is never a nice experience seeing her having ti get an ultrasound then I...

👍👍 A big thank you to Virna and Michelle for being so helpful and professional while l was there for my Ultrasound. Their caring nature and making me feel comfortable was outstanding. They went beyond the call of duty to help push my results along that were marked urgent. Much appreciated ladies!! I hi...

😠 Having an on-line booking system where your appointment is booked by an operator who does not work at the centre that you are booked to visit DOESN’T WORK! I live in Cohuna Victoria and was given an 8.20am appointment for a CT Scan at Echuca Radiology some 65kms away. I get over to Echuca to find...

😠 i made an appointment and they just changed that 3 times for me(dont know wether there will be a 4th time..) with reasons"we just have to change that" and pretty rude attitute. was suppose to do my ultrasound on a thursday, then to friday, then change me to next tuesday. its kind of an urgent ultras...

😠 Worst customer service ever on the phone that I've ever experienced in my stay in Australia. Staff (Chrissy I think that was her name) were rude and didn't hide how badly they wanted to hang up the phone when people 'happen to have more than 1 enquiry about COVID testing for international travellers...