Worst rated Watch stores in Australia

😠 Seems like the guy is a scam artist. Purchased a watch from him, the reference number is wrong on the paperwork, watch was modified. On a question question how to resolve this problem you will get an answer that its all good, just wear the watch. I am taking it to fair trading. Buyer be aware!!!!

😠 I have a three years old G-SHOCK, it worked very well water proof level. Until 1at of May, the battery stopped working , I went to Fantastic Watch World in parramatta to change battery. They charged me $35 for two batteries. Afterwards the watch leaked water, I went back, they said cause I didn’t do...

😠 I have had to pay twice to repair a product that broke within a month. The staff are rude and unhelpful. I highly recommend avoiding Zamel's especially this one

😠 BUYER BEWARE - - My fiancé purchased an engagement ring from their Eastland store in December of 2021. He proposed to me in mid January 2022 - After the proposal happened, we were ofcourse super excited to go get the ring re-sized to my finger! So we went to the store to get it sorted asap! - Once...

😠 Bought some earrings in January and had an issues with one of them. Went back to the same store the same week and customer service was HORRIBLE. They kept reassuring me the issue was fixed, but it wasn't, so I had to come back few times and every time they blamed me when the issue was there from the...

😠 Worst experience ever. Sellers are rude. They don't test their product so be aware that you can buy something faulty from them. And even if their products are faulty, they won't reduce the price. I came to buy something from them, and was happy to help a local shop. Well I ended up giving my money...

😠 If I could give this place half a star. I absolutely would. The old blonde lady is literally the worst sales person ever ! I’ve dealt with her many times and she’s literally always grumpy and has zero people skills. Went into the store today and was purchasing a bracelet which had a price tag on it...

😠 HAVE MANY WRONG ANSWERS Been in many times over the years. The lady, perhaps the owner or manager, has always, ALWAYS given me stupid answers. (Not to mention few years back I walked in with a hoodie and she was quite reluctant to let me try on an Omega while I was wearing a Rolex). When asked why...

😠 MISLEADING CLAIM: When we were looking at an item, we were told there is a lifetime warranty if the stones from Item are fallen off Michael Hill will replace it for free of charge. Wife made decision based on this claim, LAter Staff member clarified we need to bring the item to shop every six months...

😠 Went to put my ring in to be "serviced" on the life plan they provide. The lady couldn't find my details at first, finally they found it and took my ring. Once i got home and gave my husband the receipt, he freaked out as they grossly under valued the ring (that he got from their shop!) He called th...

😠 I do not like posting negative reviews however people need to know Mazzucchelli's are a dishonest self serving company. I went in there to get an ring I had bought replated, resized and repaired (repair was needed as about a year ago they resized it, cracked the metal and the shape was oblong not ci...

😠 After purchasing a pendant, necklace and earrings the lady with a limp tried to sell me a ring and because i said no thanks she made a terribly rude comment to me suggesting that i couldn't afford it anyway. I assure you i could have! i WILL NOT be shopping there or at any other Zamels EVER again

👍 To the person who wrote the previous review yesterday. It always helps not to be RUDE to the person who is serving you. My mother and I have been shopping at Jewellery International for over 28 years and always found them to be very helpful & nice. Please be mindful about how you upset people wit...

😠 Cheap quality, rude staff.

😠 Last week I came in and they told me $2000 for a ring but said if got a valuation certificate and came back I'd get a higher offer. So I came back with a valuation certificate (which cost me $80) valuing the ring at $7500... but weirdly now they only offered less then $1000 for the exact same ring W...

😠 Disgraceful customer service. Purchased 2 expensive bangles for our Granddaughters at Christmas from the Parramatta store. Within 1 month poor quality lock failed and the other one just split in half. Returned to the shop to a rude assistant who told me it would cost more to fix than to replace. Not...

😠 You need to sort your staff out in the newly opened Mandurah store. My Vera Wang ring was originally bought from another store by my husband for me and he also purchased the after care plan, total of $6000. I contacted the mandurah store by phone three times and my mum also dropped the ring in for m...

😠 I don’t even want to give one start but unfortunately that is minimum to write my experience. I bought I ring few months back and I was told size can be adjusted at anytime but turned out the size I want they can’t adjust it. It will need a special order. I put special order and gave ring back to th...

😠 NEVER AGAIN! These people do not even deserve a single star. The ladies working Thursday nights are extremely rude and stupid. I do not understand why do people like them get hired in a customer service/sales position when they have 0 ZERO behavioural knowledge. First off all they sold a (discontin...

😠 I purchased a rose gold bracelet. It turned silver so they replaced it. The replacement did the same. Their reason was “excessive wear”. I hardly wore it. So it’s not their problem. So what am I supposed to do? Leave it in the drawer? Very unhappy with Zamel’s. Do not shop there.