Worst rated Jewelry designers in Australia

😠 MISLEADING CLAIM: When we were looking at an item, we were told there is a lifetime warranty if the stones from Item are fallen off Michael Hill will replace it for free of charge. Wife made decision based on this claim, LAter Staff member clarified we need to bring the item to shop every six months...

👍 To the person who wrote the previous review yesterday. It always helps not to be RUDE to the person who is serving you. My mother and I have been shopping at Jewellery International for over 28 years and always found them to be very helpful & nice. Please be mindful about how you upset people wit...

😠 Last week I came in and they told me $2000 for a ring but said if got a valuation certificate and came back I'd get a higher offer. So I came back with a valuation certificate (which cost me $80) valuing the ring at $7500... but weirdly now they only offered less then $1000 for the exact same ring W...

😠 Went in looking for jewelry cleaner. Was insisted upon that they would clean it for me. No worries. But they insisted they clean my ring with my wife's much more expensive and intricate ring at the same time and wouldn't do them separately. Hesitantly said yes as being Michael Hill they have a trust...

😠 Initially I was confused when the owner tried to convince me that platinum is 24ct white gold. I cant understand the motivation, but it could only be one of 2 things. Either she doesn't know herself - which is unlikely for a jewellery shop owner. Or she simply took us for idiots. I'm beginning to th...

🫤 I went here to get my ring size. I got this but wasn’t pleased with the service. She told me that I should look at “this” particular style because i won’t like what i picked out in ten years time. I tried on three different styles and she wrote them down to send to me. All of the details she wrote...

🫤 Highly disappointed. Had 6 week old pearl gold filled stud earrings yes not worth thousand of dollarsbut still cost a couple of hundred dollars. The pearl fell off one of the earrings. Michael hill said they couldn’t touch or fix them due to COVID and when they could it would cost roughly $80 an I w...

😠 My partner and I got a new engagement ring ordered after taking the old one back because it was too big. When I took it back, I spoke to a girl who served me. She asked my phone number and details to let me know when it's in the store ready to get picked up. She specifically said that they were goin...

😠 I went to get my ring replated and get a diamond check and received the worst service when I dropped my ring off and when I picked up. The lady when I dropped it off was condescending and made me feel like I was a massive inconvenience because I wasn't buying anything. I also asked her to update my...

😠 The 'lifetime warranty' isn't worth the paper it's written on. We were talked into getting the lifetime warranty for my engagement ring, they talked endlessly about all the value it would give us, the future repairs, cleanings etc - but conveniently failed to mention that we would have to come in ev...